If you do not have Remote Access installed then the chances are you are using an older Mac and/or version of the MacOS. In this case, please contact tech support.

• Open the Modem control panel.
• Ensure that you have the correct port selected (Connect via). For iMac, iBook and G3/G4 models there is most likely only to be one option - Internal Modem.
• Choose the correct modem script from the Modem: pop-up list. If your modem model isn't in the list then try one of the Apple or Hayes Compatible modem scripts.

• Open the TCP/IP control panel and set everything up as shown.

• Open the Remote Access control panel (replace nxxx with your dialup username).
  

• Click on the Options... button and ensure that you have everything set as shown.

• Disconnect if idle for ... can be modified if you so wish, but 10 mins inactivity is quite sufficient.

• To initiate a dialup connection all you now need to do is to click Connect in either the Remote Access control panel, the Remote Access control strip module or Remote Access Status application.

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